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Frequently asked questions
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Product Information
Our jewelry is crafted using natural A+ gemstones, premium TOHO seed beads, and 49 strand steel wire ensuring high quality and intentional design.
We aim to ship your order within 2-3 business days. Delivery times may vary based on your location, but typically range from 5-7 business days within the US.
To keep your gemstone jewelry looking its best, avoid exposure to water, perfumes, and chemicals. Store it in a dry place and clean gently with a soft cloth.
We accept returns within 30 days of purchase. Items must be in their original condition. Please contact us at MoonRoot.Fun@gmail.com to initiate a return.
